FAQS

1) How do I contact the CompNet organising team?

You can email us at [email protected]

2) What is the refund policy?

Registration is fully refundable in the form of tournament credit one week before the event. Tournament credits are transferable and can be used to register for future Compnet tournaments.

You can request a credit by emailing: [email protected]

3) What are the Uniform Requirements?

A Full Gracie Barra Uniform (Gi + Belt + rash guard) in any colour.

4) How do I know the time of my matches (or my child matches)?

The brackets and time of matches will be released two days before the event. Plan to arrive at the tournament to weigh in with plenty of time before your scheduled time to compete. Weigh in will open at 8am and will prioritise kids weigh ins until 10am.

5) Do I have to arrive when it opens and stay there all day?

CompNet events hold kids divisions in the morning and adult divisions in the afternoon so please make sure you are there in plenty of time for your match or your child’s match. You are welcome to stay all day to support your team if you would like.

6) Can I update my registration information?

Changing your registration information, including your division, is easy. Just log back into your Smoothcomp account and make your changes. You can also check this handy guide for more information. Please note it is your responsibility to check the registration details are correct at least seven days before the competition, including the weight category.

7) Do I have to create a different account for everyone in the family?

No!  You can create different profiles within your account and register everyone from your family. Competitors under the age of 18 should be added to an adult profile in order to register for the competition.

8) Is there a spectator fee?

Spectator tickets are £6.00 online before the end of registration or £8.00 at the door. Children under 6 years old do not require a spectator ticket.

Competitors up to 15 years old receive one complimentary spectator ticket. Please select the spectator ticket on the Smoothcomp registration page.

9) Is it ok if the name on my ticket or registration does not match the person who attends?

It's better that you fix this information, to avoid confusion on the day. Please log into your Smoothcomp account to update your information at least seven days before the competition.

10) Where can I find out more about the rules of the competition?

Please see the full details of the rules of the competition on our CN rule website. It is the athletes and parents of athletes responsibility to understand and follow these rules.

11) I am a coach representing my academy. How do I receive a coaches’ pass?

Please email [email protected] at least 2 days before the competition. We will be issuing only 2 coach passes per academy. These requests should be submitted by the head coach or school owner from an official gym email.